in 1991, ISPI was the first company to spin off from the SEI to form a process improvement consulting group.  ISPI was not merely the first, however, but as a company always remained an original, seeking customer value first.  Just enough process, just in time, and just the correct ones has been our motto.  One size does not fit all, and ISPI works dlilgently with our clients to selct the best ways to improve performance and capability.